{"id":23831,"date":"2022-10-25T10:00:52","date_gmt":"2022-10-25T13:00:52","guid":{"rendered":"https:\/\/b2midia.com.br\/?p=23831"},"modified":"2022-10-25T10:00:52","modified_gmt":"2022-10-25T13:00:52","slug":"perfil-do-cliente","status":"publish","type":"post","link":"https:\/\/b2midia.com.br\/en\/perfil-do-cliente\/","title":{"rendered":"Customer profile determines business strategies"},"content":{"rendered":"<h2><strong>Identify your customer profile and<\/strong><strong> create successful strategies.<\/strong><\/h2>\n<p>Commerce as a whole is <a href=\"https:\/\/b2midia.com.br\/en\/categoria\/varejo\/\" target=\"_blank\" rel=\"noopener noreferrer\">innovating amid the pandemic<\/a> for the survival of the business itself and one of the resources to gain strength in the face of the challenge involves a commitment to identifying the new consumption behaviors triggered by this scenario.<\/p>\n<p>To support you in this mission, we highlight the main points of a Nielsen survey on <a href=\"https:\/\/www.consumidormoderno.com.br\/2019\/06\/21\/cinco-perfis-consumidor\/\" target=\"_blank\" rel=\"noopener\">Lifestyles (2019)<\/a> in which five profiles are presented that will help us understand the changes in lifestyle habits <a href=\"https:\/\/b2midia.com.br\/en\/mantenha-se-conectado-com-os-consumidores\/\" target=\"_blank\" rel=\"noopener\">consumption<\/a> of Brazilians. Check out:<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #d1996f;\">Dealer<\/span><\/strong><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-23862 aligncenter\" src=\"https:\/\/uwex.b2midia.com.br\/wp-content\/uploads\/2023\/07\/cash-150x150.png\" alt=\"\" width=\"120\" height=\"120\" title=\"\"><\/p>\n<p>Representing the majority of the Brazilian population, they are <strong>27%<\/strong>, the \u201cEquilibrista\u201d is a negotiating profile, mostly female, aged between 26 and 45 years old, from classes C1 and C2, who goes straight to the store to make purchases, attracted by promotions. Furthermore, this consumer loves street advertisements, leaflets, catalogs and what they see on the internet. Often buys much more than expected and pays with a credit card.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #b39bdb;\"><strong>For Frentex<\/strong><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23865 size-thumbnail\" src=\"https:\/\/uwex.b2midia.com.br\/wp-content\/uploads\/2023\/07\/woman-2-150x150.png\" alt=\"\" width=\"150\" height=\"150\" title=\"\"><\/p>\n<p>This is the cool name to classify the \u201cAspirational\u201d profile, an information consumer, who seeks a healthier life and shows concern for the environment: \u201c<strong>33%<\/strong> compare prices on your cell phone while shopping, <strong>70%<\/strong> see products and prices on the app\/internet before going to the store,<strong> 72%<\/strong> likes to buy and try new products, <strong>55%<\/strong> carefully check the nutritional information, <strong>67%<\/strong> are willing to pay more for brands that think about the environment and <strong>81%<\/strong> spend more on products that improve health.\u201d They are <strong>22%<\/strong> of the population, also with a female majority and an age group similar to the negotiating profile, from classes A, B1 and B2.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #88d27f;\">Knows all<\/span><br \/>\n<\/strong><strong><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23856 size-thumbnail\" src=\"https:\/\/uwex.b2midia.com.br\/wp-content\/uploads\/2023\/07\/thinking-150x150.png\" alt=\"\" width=\"150\" height=\"150\" title=\"\"><\/strong><\/h2>\n<p>Classified as \u201cPragmatic Conscious\u201d, the know-it-all corresponds to <strong>21%<\/strong> of the population among men and women over 46 years old, from classes C2, D and E who are radio and TV audiences, but do not trust advertisements on the small screen. He does his shopping alone and always uses the same products and brands even when they are not on sale.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #4a5165;\"><strong>Tranquil\u00e3o <\/strong><\/span><\/h2>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23859 size-thumbnail\" src=\"https:\/\/uwex.b2midia.com.br\/wp-content\/uploads\/2023\/07\/yoga-150x150.png\" alt=\"\" width=\"150\" height=\"150\" title=\"\"><\/strong><\/p>\n<p>This is the profile of the \u201cConscious Dreamer\u201d by <strong>15%<\/strong> and they are normally women, from classes C2, D and E, who do the household shopping and pay in cash. Look for organic products and practice physical activities. This is a profile that is attentive to the cost of living, with an eye on the economy, engaged with the environment and a customer of sustainable brands.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #99da90;\"><strong>Always online <\/strong><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23868 size-thumbnail\" title=\"customer profile\" src=\"https:\/\/uwex.b2midia.com.br\/wp-content\/uploads\/2023\/07\/passport-150x150.png\" alt=\"perfil cliente\" width=\"150\" height=\"150\" \/>He is the \u201cConnected\u201d and represents <strong>15%<\/strong> of the population up to 25 years old, from classes B2 and C1. With a smartphone always at hand, your purchases are made online and what attracts you are exclusive and personalized experiences with the brand and\/or product. Focused on the collective, it is committed to topics such as prejudice, intolerance and the environment.<\/p>\n<p>&nbsp;<\/p>\n<p>Does your audience fit any of these descriptions? It&#039;s quite possible that you identify a profile with several of these characteristics together and that&#039;s okay! It is always very important <a href=\"https:\/\/b2midia.com.br\/en\/mantenha-se-conectado-com-os-consumidores\/\" target=\"_blank\" rel=\"noopener noreferrer\">look at your audience<\/a> in particular, observe habits and characteristics so that management strategies <a href=\"https:\/\/b2midia.com.br\/en\/dicas-para-fazer-marketing-pessoal\/\" target=\"_blank\" rel=\"noopener\">marketing<\/a> generate the desired reaction and return. We have not yet seen a formula that applies as a rule to all types of business and segments, the best way is to focus on your customer.<\/p>","protected":false},"excerpt":{"rendered":"<p>Identifique o perfil do seu cliente e crie estrat\u00e9gias de sucesso. O com\u00e9rcio como um todo est\u00e1 se inovando em meio a pandemia pela sobreviv\u00eancia do pr\u00f3prio neg\u00f3cio e um dos recursos para ganhar robustez diante do desafio envolve empenho em identificar os novos comportamentos de consumo desencadeados por for\u00e7a deste cen\u00e1rio. Para te apoiar [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":23872,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[39],"tags":[],"class_list":["post-23831","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-varejo"],"acf":[],"_links":{"self":[{"href":"https:\/\/b2midia.com.br\/en\/wp-json\/wp\/v2\/posts\/23831","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/b2midia.com.br\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/b2midia.com.br\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/b2midia.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/b2midia.com.br\/en\/wp-json\/wp\/v2\/comments?post=23831"}],"version-history":[{"count":0,"href":"https:\/\/b2midia.com.br\/en\/wp-json\/wp\/v2\/posts\/23831\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/b2midia.com.br\/en\/wp-json\/wp\/v2\/media\/23872"}],"wp:attachment":[{"href":"https:\/\/b2midia.com.br\/en\/wp-json\/wp\/v2\/media?parent=23831"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/b2midia.com.br\/en\/wp-json\/wp\/v2\/categories?post=23831"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/b2midia.com.br\/en\/wp-json\/wp\/v2\/tags?post=23831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}